Return Policy for Artwork - Graphikasana.com
Effective Date: [Date]
Thank you for choosing Graphikasana.com for your artwork purchases. We want you to be completely satisfied with your purchase, and we have implemented a return policy that aligns with both your expectations and Google's standards. Please read this policy carefully before making a purchase.
1. Returns and Refunds:
1.1. 30-Day Return Period: We offer a 30-day return period from the date of delivery for all artworks. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
1.2. Eligibility: To be eligible for a return, your artwork must be in the same condition that you received it. It must also be in its original packaging.
1.3. Non-Returnable Items: Certain items are non-returnable, including personalized or customized artwork.
2. Return Process:
2.1. Contact Us: Before initiating a return, please contact our customer support team at [customer support email] to request a Return Authorization.
2.2. Packaging: To ensure the safe return of the artwork, please package it securely in its original packaging. Ensure that the artwork is well protected to prevent damage during transit.
2.3. Return Shipping: The customer is responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to cover potential damage or loss during transit.
3.1. Inspection: Once your return is received and inspected, we will send you an email to notify you that we have received your returned artwork. We will also notify you of the approval or rejection of your refund.
3.2. Refund Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, as determined by your payment provider's policies.
4.1. Artwork Exchange: If you wish to exchange your artwork for another piece, please follow the same return process outlined above. Once your return is received and inspected, we will contact you to facilitate the exchange process.
5. Damaged or Defective Artwork:
5.1. Reporting Damage: If your artwork arrives damaged or defective, please contact us within 5 days of receiving the item. We may request photos or other evidence of the damage to initiate the return or exchange process.
5.2. Replacement or Refund: Depending on the circumstances, we will offer you a replacement for the damaged or defective artwork or provide you with a full refund, including return shipping costs.
6. Contact Information:
If you have any questions or concerns about our return policy, please contact our customer support team at email@example.com or 786.217.3017
By making a purchase on Graphikasana.com, you agree to abide by this Return Policy.
Please note that this policy is subject to change without prior notice. It is your responsibility to review our policies periodically for any updates.
This return policy was last updated on 08/09/2023
Yolyanko Arguelles - Graphikasana.com
Note: Please ensure to review and modify the contact information, dates, and other details as needed before implementing the policy on your website. Additionally, consult legal or professional advice to ensure compliance with Google's standards and any applicable laws.